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Hieq Earbuds PrimeBeats
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- Today 1.312 KD
- In 1 month 1.312 KD
- In 2 months 1.312 KD
- In 3 months 1.312 KD
Subject to approval. Terms & conditions apply.
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Hie-Q
Hi-Q Mobile Products is a brand that offers a variety of mobile accessories, These products are designed to enhance the mobile experience, catering to users seeking affordable and functional accessories.
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Brand
Hie-Q
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Color
Black · Purple
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Shipping policy
Same-day delivery for orders before 2pm in Kuwait City. 24–48 hours for the rest of Kuwait. International orders: 5–7 business days via DHL.
Return policy
Free returns within 14 days of delivery. Item must be in original condition with the invoice.
Warranty
Manufacturer warranty applies per the brand's policy.
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★ 6 months · شهر
Standard Warranty · ضمان قياسي
Covers manufacturing defects under normal use. Excludes physical damage, water damage, unauthorized repair and misuse.
Terms & Conditions
• Scope: 6-month standard warranty against manufacturing defects under normal personal use, from the delivery date.
• Included: Internal components and factory faults not caused by the user.
• Excluded: Physical damage, liquid ingress, misuse, unauthorized repair and consumable/wear parts.
• Conditions: The original invoice and this warranty certificate must be presented, and the product serial number / security seal must be intact and matching.
• Remedy: At Uellow's discretion the product is repaired; if repair is not feasible it is replaced with the same or an equivalent model, or a store credit is issued.
• Claim process: Report the fault within 7 days of its occurrence; technical inspection takes 2–5 working days; approved repairs are usually completed within 7–14 working days.
• This warranty is non-transferable and is valid inside Kuwait only.
• This warranty is additional to, and does not limit, your statutory consumer rights.
الشروط والأحكام
• النطاق: ضمان قياسي 6 شهرًا ضد عيوب التصنيع تحت الاستخدام الشخصي الطبيعي من تاريخ الاستلام.
• المشمول: المكوّنات الداخلية وأعطال التصنيع غير الناتجة عن المستخدم.
• غير المشمول: الكسر، دخول السوائل، سوء الاستخدام، الإصلاح غير المعتمد والقطع القابلة للتآكل.
• الشروط: يلزم إبراز الفاتورة الأصلية وشهادة الضمان هذه، وأن يكون الرقم التسلسلي / ختم الأمان سليمًا ومطابقًا.
• المعالجة: حسب تقدير يلو يتم إصلاح المنتج؛ وإذا تعذّر الإصلاح يُستبدل بنفس الموديل أو ما يعادله، أو يُمنح رصيد شرائي.
• إجراء المطالبة: يجب الإبلاغ عن العطل خلال ٧ أيام من حدوثه؛ يستغرق الفحص الفني ٢–٥ أيام عمل؛ وتُنجز الإصلاحات المعتمدة عادةً خلال ٧–١٤ يوم عمل.
• هذا الضمان غير قابل للتحويل وساري داخل الكويت فقط.
• هذا الضمان إضافي ولا يقيّد حقوقك القانونية كمستهلك.
| Color | Black or Purple |
| Brand | Hie-Q |
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